We’re here to help you respond to the unexpected. For other issues, you can rely on our manufacturer expertise and the preventive principle of computer maintenance. With this service, you can anticipate possible problems and replace your products as quickly as possible.
Our maintenance packages are simple and tailored to specific uses: they ensure that the protection systems essential to the continuity of your activities are constantly updated. In addition to the hardware and/or software maintenance described below, they include the following features:
All our packs include hardware maintenance approaches for physical products (Stormshield Network Security firewalls), plus à la carte services to enhance your maintenance offers.
And to meet the needs of our industrial customers, we have designed two other security packs dedicated to the specific requirements of industrial infrastructures: Industrial Security Pack and Industrial Plus Security Pack.
Software maintenance & vendor expertise
Software patches and updates sometimes simply provide security fixes; other times, they deliver major product upgrades. The watchword of the Stormshield teams: an evolutionary approach to achieve performance gains!
In the event of a hardware failure in one of our products, it is simply exchanged for a similar replacement product thanks to the manufacturer’s guarantee.
Security services can be subscribed to in à la carte fashion to complement a pack: advanced antivirus with emulation technology, URL filtering, Extended Web Control, Vulnerability Manager... you can upgrade your security solution and adapt it to your needs. Contact us to find out more.