Technical support - SDS, SES and SNS
To ensure your request is correctly processed, please register your technical support enquiries through the issue tracker located in the "MyStormshield" customer area at https://mystormshield.eu/.
You will find the relevant section under Technical support / Manage cases / Follow up on a case.
This tool is the entry point for reporting and tracking issues raised with the STORMSHIELD TAC.
You may also call the following number: +33 (0) 9 69 329 129
However, in order to provide the best possible service, we recommend using this mode of communication only to follow up on issues reported via MyStormshield beforehand.