Teams dedicated to your security
Our technical support teams support you on a day-to-day basis to guarantee service continuity and ensure optimal protection of your infrastructures.
Stormshield technical support covers all of our hardware and software solutions.
Level 1 support is open to all of our end clients and partners, whereas Level 2 support is reserved for our certified partners and customers.
Our technical support collaborates closely with our R&D teams in order to respond to any security problems and/or difficulties you may come up against while using our solutions. This combined approach puts all of our expertise at your disposal.
Our teams based in France offer dedicated assistance for each of our three product ranges (SNS, SES, SDS) in French or in English. You can contact our Technical Support on the following number: +33 (0) 9 69 329 129 (Monday to Friday from 8 am to 7 pm - French time).
Local support is also available to you internationally via our partners’ teams in over 40 countries and Stormshield’s local teams.