Our support

Now, more than ever, interaction and partnership are the essential levers in the fight against cybercrime. That’s why we provide you with daily commercial, marketing and technical support. With one objective: to contribute to greater cyber-serenity for all, customers and partners alike.

A close-knit network of partners

Our credo at Stormshield? To forge special relationships with our ecosystem of partners. We share the same philosophy: “Joining forces to provide better protection for demanding environments.

To offer you the best in cyber security, we build our security offers on the foundation of trust and co-operation with our network of technology partners. In the same vein, we maintain close contact with our network of distribution and dealer partners – the real backbone of Stormshield. Our goal is to provide you with the right service at the right time. Our end customers and partners benefit from a variety of services that all have one common goal: cyber-serenity.

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Services for quick reactions to critical situations

We are committed to helping you develop your skills through a range of services tailored to your needs and with the flexibility to handle complex situations: maintenance to ensure the constant effectiveness of the products, technical support close at hand in complex situations, and a dedicated portal for analysing suspicious files.

Because we understand the concerns and needs of end customers, we also support you in your skills development.

Training for our customers and partners

Our collaborative DNA and the strong relationships we have with the academic world have naturally guided us towards a educational, human-centred approach in this highly technical environment.

Product training to get the best out of our innovative, end-to-end security solutions, and protection for networks (Stormshield Network Security), workstations (Stormshield Endpoint Security) and data (Stormshield Data Security).

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This educational approach is also materialised by a series of contents that we regularly produce, with speakers from the world of cybersecurity. Find our articles on cybersecurity and feed your cyber culture with decoding content.

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Infographics, expert opinions, white papers, customer testimonials, videos and webinars as well as product sheets and brochures: find all our marketing communication.

For more technical profiles looking for user manuals, installation guides and other release notes, you will find them on our dedicated website.