Stormshield technical support
A quick response for your security
By responding to you quickly and efficiently, we’re playing our part in ensuring your cyber-serenity. Even in the most complex situations, Stormshield technical support is at your side to ensure continuity of service and to protect your users and infrastructure as well as possible.
Stormshield technical support covers all our software and hardware solutions.
Level 1 support is open to all our end customers and partners; level 2 support is reserved for our certified customers and partners.
Our technical support works closely with our R&D teams to respond to any security and/or usage difficulties you may encounter and to give you the benefit of all our expertise.
You’ll benefit from dedicated customer technical support and assistance from our France-based teams for each of our three product ranges (SNS, SES, SDS). This technical assistance service is available in English and French.
Internationally, we offer you local support through our partner teams in more than 40 countries and local Stormshield teams.