{"id":10934,"date":"2016-08-19T13:51:25","date_gmt":"2016-08-19T12:51:25","guid":{"rendered":"https:\/\/www.stormshield.com\/de\/?page_id=10934"},"modified":"2023-11-09T12:05:37","modified_gmt":"2023-11-09T11:05:37","slug":"technischer-support","status":"publish","type":"page","link":"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/","title":{"rendered":"Technischer Support"},"content":{"rendered":"

[vc_row css_animation=\"\" row_type=\"row\" use_row_as_full_screen_section=\"no\" type=\"grid\" angled_section=\"no\" text_align=\"left\" background_image_as_pattern=\"without_pattern\" z_index=\"\" padding_top=\"50\" padding_bottom=\"50\"][vc_column][vc_empty_space][vc_column_text]<\/p>\n

Eine schnelle Antwort f\u00fcr Ihre Sicherheit mit dem <\/span><\/span>Technischen Support von Stormshield<\/span><\/span><\/h1>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=\"\" row_type=\"row\" use_row_as_full_screen_section=\"no\" type=\"grid\" angled_section=\"no\" text_align=\"left\" background_image_as_pattern=\"without_pattern\" z_index=\"\" padding_bottom=\"50\" css=\".vc_custom_1697804221509{background-color: #ffffff !important;}\" padding_top=\"50\"][vc_column][vc_row_inner row_type=\"row\" type=\"full_width\" text_align=\"left\" css_animation=\"\" background_color=\"#f9f9f9\" css=\".vc_custom_1697805785032{padding-top: 32px !important;padding-right: 32px !important;padding-bottom: 32px !important;padding-left: 32px !important;}\"][vc_column_inner width=\"2\/3\"][vc_column_text]<\/p>\n

Ein in Unsere L\u00f6sugen Integriertes Angebot<\/span><\/h2>\n

Eine schnelle und effiziente Reaktion auf Ihre Anfrage tr\u00e4gt zur Gew\u00e4hrleistung Ihrer Cybersicherheit bei. Selbst in komplexen Situationen steht Ihnen der technische Support von Stormshield<\/a> zur Seite, um die Gesch\u00e4ftskontinuit\u00e4t zu gew\u00e4hrleisten und Ihre Benutzer und Infrastruktur zu sch\u00fctzen.<\/span><\/p>\n

Der technische Support von Stormshield deckt alle unsere Software- und Hardwarel\u00f6sungen ab. Der Level-1-Support steht allen unseren Endkunden und Partnern offen, w\u00e4hrend der Level-2-Support nur unseren zertifizierten Kunden und Partnern vorbehalten ist.<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\"1\/3\"][vc_single_image image=\"456825\" img_size=\"medium\" alignment=\"center\" qode_css_animation=\"\"][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=\"\" row_type=\"row\" use_row_as_full_screen_section=\"no\" type=\"grid\" angled_section=\"no\" text_align=\"left\" background_image_as_pattern=\"without_pattern\" z_index=\"\" padding_bottom=\"50\"][vc_column width=\"2\/3\"][vc_column_text]<\/p>\n

Verf\u00fcgbarkeit Speziell f\u00fcr ihre Gesch\u00e4ftst\u00e4tigkeit<\/span><\/h2>\n

Sie profitieren von der engagierten Kundenbetreuung und -unterst\u00fctzung durch unsere Teams in Frankreich f\u00fcr jede unserer drei Produktreihen (SNS<\/a>, SES<\/a>, SDS<\/a>). Diese technische Kundenbetreuung ist in Englisch und Franz\u00f6sisch verf\u00fcgbar. International bieten wir lokale Unterst\u00fctzung durch unsere Partnerteams<\/a> in \u00fcber 40 L\u00e4ndern sowie durch lokale Stormshield-Teams.<\/span><\/p>\n

Haben Sie eine Frage oder einen besonderen Wartungsbedarf f\u00fcr Stormshield-Produkte? Kontaktieren Sie uns bitte.<\/a> Wenn Sie eine Frage oder einen besonderen Bedarf an Support f\u00fcr unsere SNS-, SES- oder SDS-Produkte haben, gehen Sie bitte in Ihren sicheren MyStormshield-Bereich<\/a>, um ein Ticket zu er\u00f6ffnen.<\/span>[\/vc_column_text][vc_empty_space]Wartung<\/i><\/a>[vc_empty_space height=\"12px\"]MyStormshield<\/i><\/a>[\/vc_column][vc_column width=\"1\/3\" css=\".vc_custom_1697803119835{padding-top: 24px !important;padding-right: 24px !important;padding-bottom: 24px !important;padding-left: 24px !important;background-color: #060051 !important;}\"][vc_column_text]Garantiertes Hersteller-Knowhow<\/strong><\/span><\/p>\n

Unser technisches Support-Team arbeitet eng mit unseren Forschungs- und Entwicklungsteams zusammen, um alle Sicherheits- und\/oder Benutzerfreundlichkeitsprobleme zu l\u00f6sen und Sie von unserem Knowhow profitieren zu lassen.<\/span>[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row css_animation=\"\" row_type=\"row\" use_row_as_full_screen_section=\"no\" type=\"grid\" angled_section=\"no\" text_align=\"left\" background_image_as_pattern=\"without_pattern\" z_index=\"\" padding_bottom=\"50\" css=\".vc_custom_1697804221509{background-color: #ffffff !important;}\" padding_top=\"50\"][vc_column][vc_row_inner row_type=\"row\" type=\"full_width\" text_align=\"left\" css_animation=\"\" background_color=\"#f9f9f9\" css=\".vc_custom_1697805747463{padding-top: 32px !important;padding-right: 32px !important;padding-bottom: 32px !important;padding-left: 32px !important;}\"][vc_column_inner][vc_column_text]Noch Fragen? Unser technischer Support ist unter +33\u00a0(0)\u00a09\u00a069\u00a0329\u00a0129 f\u00fcr Sie da (montags bis freitags von 8 Uhr bis 19 Uhr MEZ). Oder Schreiben sie uns eine E-mail<\/a>.<\/span>[\/vc_column_text][vc_empty_space]Kontakt<\/i><\/a>[vc_empty_space][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row css_animation=““ row_type=“row“ use_row_as_full_screen_section=“no“ type=“grid“ angled_section=“no“ text_align=“left“ background_image_as_pattern=“without_pattern“ z_index=““ padding_top=“50″ padding_bottom=“50″][vc_column][vc_empty_space][vc_column_text] Eine schnelle Antwort f\u00fcr Ihre Sicherheit mit dem Technischen Support von Stormshield [\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=““ row_type=“row“ use_row_as_full_screen_section=“no“ type=“grid“ angled_section=“no“ text_align=“left“ background_image_as_pattern=“without_pattern“ z_index=““ padding_bottom=“50″ css=“.vc_custom_1697804221509{background-color: #ffffff !important;}“ padding_top=“50″][vc_column][vc_row_inner row_type=“row“ type=“full_width“ text_align=“left“ css_animation=““ background_color=“#f9f9f9″ css=“.vc_custom_1697805785032{padding-top: 32px !important;padding-right:…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":22208,"menu_order":75,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10934","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nUnser engagiertes Team f\u00fcr technischen Support | Stormshield<\/title>\n<meta name=\"description\" content=\"Das technische Support-Team von Stormshield garantiert Ihnen einen kontinuierlichen Service, um Ihre Benutzer und Infrastruktur bestm\u00f6glich zu sch\u00fctzen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Unser engagiertes Team f\u00fcr technischen Support | Stormshield\" \/>\n<meta property=\"og:description\" content=\"Das technische Support-Team von Stormshield garantiert Ihnen einen kontinuierlichen Service, um Ihre Benutzer und Infrastruktur bestm\u00f6glich zu sch\u00fctzen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Stormshield\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-09T11:05:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.stormshield.com\/wp-content\/uploads\/stormshield_logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"204\" \/>\n\t<meta property=\"og:image:height\" content=\"94\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Stormshield\" \/>\n<meta name=\"twitter:label1\" content=\"Gesch\u00e4tzte Lesezeit\" \/>\n\t<meta name=\"twitter:data1\" content=\"2\u00a0Minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/\",\"url\":\"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/\",\"name\":\"Unser engagiertes Team f\u00fcr technischen Support | Stormshield\",\"isPartOf\":{\"@id\":\"https:\/\/www.stormshield.com\/de\/#website\"},\"datePublished\":\"2016-08-19T12:51:25+00:00\",\"dateModified\":\"2023-11-09T11:05:37+00:00\",\"description\":\"Das technische Support-Team von Stormshield garantiert Ihnen einen kontinuierlichen Service, um Ihre Benutzer und Infrastruktur bestm\u00f6glich zu sch\u00fctzen.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.stormshield.com\/de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Unsere Unterst\u00fctzung\",\"item\":\"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Services\",\"item\":\"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Technischer Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.stormshield.com\/de\/#website\",\"url\":\"https:\/\/www.stormshield.com\/de\/\",\"name\":\"Stormshield\",\"description\":\"Stormshield\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.stormshield.com\/de\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Unser engagiertes Team f\u00fcr technischen Support | Stormshield","description":"Das technische Support-Team von Stormshield garantiert Ihnen einen kontinuierlichen Service, um Ihre Benutzer und Infrastruktur bestm\u00f6glich zu sch\u00fctzen.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/","og_locale":"de_DE","og_type":"article","og_title":"Unser engagiertes Team f\u00fcr technischen Support | Stormshield","og_description":"Das technische Support-Team von Stormshield garantiert Ihnen einen kontinuierlichen Service, um Ihre Benutzer und Infrastruktur bestm\u00f6glich zu sch\u00fctzen.","og_url":"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/","og_site_name":"Stormshield","article_modified_time":"2023-11-09T11:05:37+00:00","og_image":[{"width":204,"height":94,"url":"https:\/\/www.stormshield.com\/wp-content\/uploads\/stormshield_logo.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@Stormshield","twitter_misc":{"Gesch\u00e4tzte Lesezeit":"2\u00a0Minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/","url":"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/","name":"Unser engagiertes Team f\u00fcr technischen Support | Stormshield","isPartOf":{"@id":"https:\/\/www.stormshield.com\/de\/#website"},"datePublished":"2016-08-19T12:51:25+00:00","dateModified":"2023-11-09T11:05:37+00:00","description":"Das technische Support-Team von Stormshield garantiert Ihnen einen kontinuierlichen Service, um Ihre Benutzer und Infrastruktur bestm\u00f6glich zu sch\u00fctzen.","breadcrumb":{"@id":"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/technischer-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.stormshield.com\/de\/"},{"@type":"ListItem","position":2,"name":"Unsere Unterst\u00fctzung","item":"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/"},{"@type":"ListItem","position":3,"name":"Services","item":"https:\/\/www.stormshield.com\/de\/unsere-unterstuetzung\/services\/"},{"@type":"ListItem","position":4,"name":"Technischer Support"}]},{"@type":"WebSite","@id":"https:\/\/www.stormshield.com\/de\/#website","url":"https:\/\/www.stormshield.com\/de\/","name":"Stormshield","description":"Stormshield","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.stormshield.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"}]}},"_links":{"self":[{"href":"https:\/\/www.stormshield.com\/de\/wp-json\/wp\/v2\/pages\/10934","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stormshield.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.stormshield.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.stormshield.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stormshield.com\/de\/wp-json\/wp\/v2\/comments?post=10934"}],"version-history":[{"count":27,"href":"https:\/\/www.stormshield.com\/de\/wp-json\/wp\/v2\/pages\/10934\/revisions"}],"predecessor-version":[{"id":466995,"href":"https:\/\/www.stormshield.com\/de\/wp-json\/wp\/v2\/pages\/10934\/revisions\/466995"}],"up":[{"embeddable":true,"href":"https:\/\/www.stormshield.com\/de\/wp-json\/wp\/v2\/pages\/22208"}],"wp:attachment":[{"href":"https:\/\/www.stormshield.com\/de\/wp-json\/wp\/v2\/media?parent=10934"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}